| General Description
In reference to the internet connection, it is provided as an extra feature and does not form part of the rental. If, for any reason beyond our control, the ADSL, computer, modem or any part of it fails to work, we will endevour to fix that as soon as we have someone available.
Response
However, technical failures are beyond our control and therefore the feature comes with no guarantee. We will be dissappointed should it fail to work, but it is not our responsibility. No refunds are given on this.
Apologies for these provisions...
Please accept our apologies for making these provisions. It is simply that, unlike a hotel that installs a single, internationally compatible system (that isn't always either), we have to do so in each apartment with "private/domestic" contracts. The servies, systems, and equipment furnished for these hi-speed connections is different for every apartment and not tested "industrially".
If something goes wrong it is in our interest to get it right, as it will make for a happy customer - but this is not possible in some circumstances due to volumes of work in high season, responsiveness of the internet provider, or availability of replacement parts etc.
Macs and things
We don't know anything about them. Sorry. On some systems we have ethernet cable and wi-fi, others require an installation disk for Windows. Some people have got things working themselves, while others haven't.
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